Solutions
Built for Retail. Backed by Experience.
Our team has been developing custom, mobile-friendly web applications since the early days of Ruby on Rails (think Basecamp, Hulu, Airbnb, early Twitter, and others). Today, we offer a refined, configurable platform designed specifically to support the reality of managing large-scale retail operations.
Retail Standards
Your branded, private portal for organizing specifications and design standards across store planning, design, construction, and maintenance. Built on the idea of “crowdsourced” documentation, this portal centralizes details from architects, designers, suppliers, and various internal teams into a single, permission-based site.
- Branded and configured as your in-house system
- One-stop shop for specs and guidelines – with history and accountability
- Complements your existing systems and PM / Facilities software you use
- We stay behind the scenes – no conflicts with suppliers or other service providers
Retail Helpdesk
A concierge-style service that streamlines issue tracking for users — project teams, contractors, store staff, etc.
- Custom ticket system staffed by our in-house experts
- Integrated with Standards solution for self-help content
- Rule-based escalations and workflows
- Project teams, store users, or both
Partnering for Custom Solutions
We still do custom. In fact, our best work has come from evolving with our clients through multi-year engagements. We start small — with a live solution for a narrow initial problem or challenge — and we build on that over time by demonstrating success and earning trust.
- Add features or integrations over time
- Enterprise ordering solutions – for project team and store workflows
- Provide user help and communications or other related support services
- Discover opportunities for efficiencies hidden in existing processes
- Turn “big ideas” into incremental wins every step of the way